FAQs

Ordering - Basics

How do I order basics only?

Simply add to cart the item/s, and checkout from the shopping cart.

How do I redeem a promo code?

Upon checkout, simply enter the promo code, and then click the ‘Redeem’ button. The discount or special offer will be applied to your order.

If the promo code fails to activate it, it could be because it has already expired. Kindly check the validity of the promo code. 

Do note that promo codes cannot be used in conjunction with any other offer or promotion, and only one discount can be used per order.

 

Ordering – Tee+Print

What is TEE+PRINT?

TEE+PRINT is an additional customized printing of your choice on top of your basic tee selected.

Why print your tees at districTee?

districTee set out to be transparent in the t-shirt printing industry, pledging to be consistent in our print pricing. We also ensure quality TEE+PRINT at one of the lowest cost you can find in your district!

How do I customize the design to print?

Head on to “SINGLE PRINT”, click “Decorate Now” to start customizing your tee!

How do I order TEE+PRINT?

After you have successfully customized your tee, add to cart and checkout after which.

What is the minimum quantity required for TEE+PRINT?

There is no minimum quantity required needed in order to be able to customize your own tee.

What is the maximum print size?

For more details regarding print sizes and related, please refer to the “Print Guide”.

 

Ordering – Bulk Orders

How do I order in bulk?

Simply fill up the form for bulk orders, or call our sales hotline at (+65) 6285 9528.

What is the pricing like for bulk orders?

Pricing for basics (TEE) only, remains at $4.90 each!

Print Pricing for TEE+PRINT; please refer to the pricing chart found here.

Would it be cheaper the more I print?

Print prices reduce as your quantity of shirts increases.

What should I do if I have a question regarding districTee’ product(s)?

If you have any questions regarding anything at all, please feel free to drop us an email at info@districtee.com and we’ll be happy to help!

 

Payment

Which mode of payments do you accept?

We accept payment by Discover, Mastercard, VISA and American Express.

 

Delivery

How long does it take for my order to be shipped out?

Once payment has been verified, please give us 1-3 working days to dispatch your items.

How do I track my package?

To track your packages shipped via TA-Q-BIN. Kindly refer to the email containing the tracking number, enter the tracking number provide into https://www.yamatosingapore.com.

Packages shipped via Standard Mail (via SingPost) cannot be traced.

What can I do if I have yet to receive my package?

Please drop us an email at info@districtee.com and we’ll get back to you regarding your package. Kindly note that orders shipped via Standard Mail cannot be tracked, and districTee will not be liable for lost normal mails in the process of delivery by Singpost.

How long does it take for my order to arrive?

Orders shipped via Standard Mail will take about 3 – 4 working days.

 

Exchange

What if I would like to exchange for another size?

Exchange (Size) of plain Tee are allowed within 30 days of purchase, provided that it has not been washed/damaged or stained. All printed products will be non-refundable. Always ensure that your t-shirt logos are of suitable printing quality before engaging in a print. When in doubt, always do a test print on a piece of paper to see if it looks pixelated. Our team will also be contacting you when we spot any pixelated images. If you have any specific requirements for your t-shirt, such as printing colour or size, do let us know about it in the special requests when placing your order.